1. Who We Are
This Privacy Policy applies to Harbor Creek Nutrition Ltd ("we", "us", "our"), a company registered in England and Wales.
Registered address: Harbor Creek Nutrition Ltd, 14 Harbour Lane, Bristol, BS1 4RQ, United Kingdom.
Company No. / VAT: GB 287 4516 32
Data Controller contact: privacy@expelcleanio.world
We operate the website expelcleanio.world and sell the food supplement Slim Coffee Booster directly to consumers in the United Kingdom.
2. Legal Framework
We process personal data in accordance with:
- The UK General Data Protection Regulation (UK GDPR)
- The Data Protection Act 2018
- The Privacy and Electronic Communications Regulations 2003 (PECR)
3. What Personal Data We Collect
We may collect the following categories of personal data:
- Identity data: full name
- Contact data: telephone number, email address (where provided via the contact form)
- Transaction data: order details, product ordered, price paid
- Technical data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, device type
- Usage data: information about how you use our website
- Marketing and communications data: your preferences in receiving marketing from us and your communication preferences
- Cookie data: as described in our Cookie Policy
We do not collect any special category data (health data, biometric data, etc.) through this website.
4. How We Collect Personal Data
- Order form: when you place an order for Slim Coffee Booster via our website
- Contact form: when you submit an enquiry through our contact page
- Automated technologies: as you interact with our website, we may automatically collect technical and usage data via cookies and similar tracking technologies, where you have consented to their use
- Third parties: analytics and advertising partners, where consent has been granted
5. Purposes and Legal Bases for Processing
| Purpose | Data Used | Legal Basis (UK GDPR) |
|---|---|---|
| Process and fulfil your order | Identity, Contact, Transaction | Art. 6(1)(b) - Performance of a contract |
| Respond to your enquiries | Identity, Contact | Art. 6(1)(b) - Performance of a contract / Art. 6(1)(f) - Legitimate interests |
| Comply with legal obligations | Identity, Transaction | Art. 6(1)(c) - Legal obligation |
| Website analytics and improvement | Technical, Usage, Cookie | Art. 6(1)(a) - Consent (via cookie banner) |
| Marketing and advertising | Technical, Usage, Cookie | Art. 6(1)(a) - Consent (via cookie banner) |
6. Cookies and Consent Mode
We use Google Consent Mode v2 on this website. All non-essential cookies (analytics, advertising) default to denied until you actively accept them via our cookie banner. You may reject non-essential cookies or adjust your preferences at any time. For full details, please see our Cookie Policy.
7. Data Sharing and Third Parties
We do not sell your personal data. We may share your data with trusted third-party service providers who assist us in operating our website and fulfilling orders, including:
- Order fulfilment and logistics partners (for delivery)
- Payment processors (where applicable)
- IT and hosting service providers
- Analytics providers (Google Analytics - only with your consent)
- Advertising platforms (only with your consent)
All third-party processors are bound by data processing agreements and are required to keep your data secure and use it only for the purposes we specify.
We do not transfer your personal data outside the United Kingdom or European Economic Area except where adequate safeguards are in place (e.g. Standard Contractual Clauses or UK adequacy decisions).
8. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected:
- Order data: 7 years (UK tax and accounting obligations)
- Contact enquiries: 2 years from last contact
- Cookie/analytics data: as set by the relevant third-party platform (typically 13-26 months)
9. Your Rights Under UK GDPR
You have the following rights in relation to your personal data:
- Right of access - to obtain a copy of the personal data we hold about you
- Right to rectification - to correct inaccurate or incomplete data
- Right to erasure ("right to be forgotten") - to request deletion of your data where no overriding legal basis applies
- Right to restriction of processing - to limit how we use your data in certain circumstances
- Right to data portability - to receive your data in a structured, machine-readable format
- Right to object - to processing based on legitimate interests or for direct marketing
- Right to withdraw consent - at any time where processing is based on consent, without affecting the lawfulness of processing before withdrawal
To exercise any of these rights, contact us at privacy@expelcleanio.world. We will respond within 30 days.
10. Right to Lodge a Complaint
If you are dissatisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection:
- Website: ico.org.uk
- Helpline: 0303 123 1113
- Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
We would, however, appreciate the opportunity to address your concerns before you approach the ICO, so please contact us in the first instance.
11. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration. These include SSL/TLS encryption for data in transit, access controls and regular security reviews.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page will always reflect the most recent version. We encourage you to review this page periodically.
13. Contact
For any questions about this Privacy Policy or how we handle your data, contact our Data Controller at:
privacy@expelcleanio.world
Harbor Creek Nutrition Ltd, 14 Harbour Lane, Bristol, BS1 4RQ, United Kingdom